Parish Clerk: Karen Peck
Telephone: 01353 741066
The Parish Clerk is employed by the Parish Council in a part-time capacity and therefore it is not possible to publish guaranteed fixed operating times. Usually the Clerk will be in their home office, Monday and Tuesday between 9am-5pm. Mepal Parish Council will endeavour to respond to any enquiry as soon as possible, but please be patient if you do not receive an immediate response to a non-emergency enquiry. We encourage you to use the correct reporting, and use the link below in the first instance.
Noticed a Fault?
Mepal Parish Council are only able to take action relating to property and land that we are the legal owners of. This is only the Recreation Field, including the PlayPark and the Pavilion, the Laurel Close Greens, Lilibet Woods & Brangehill Drove. We are also responsible for limited annual grass cutting of most of the grass verges under an arrangement with Cambridge County Council (CCC). A map of these verges is available on the Amenities>Verges and Greens page. Cambridge County Council retain responsibility for general maintenance of these areas and it is only grass cutting that we receive a contribution towards. The grass cutting and maintenance in some areas in Mepal (Meadow Way & River Close) is still managed by East Cambridgeshire County Council (ECDC).
If you notice a fault in any other area some useful contact details are provided below. Please use these reporting links first before reporting any unresolved issues to the Parish Council.
In the event of a flood, if there is a threat to life call 999. To report the emergency to the Police, please call 101. In all other cases use the link above to report a flood to Cambridgeshire County Council
From aggressive, noisy or abusive behaviour to neighbourhood disturbances involving drugs or animals, antisocial behaviour takes many forms. If you’ve witnessed antisocial behaviour, please report it to Cambridgeshire Constabulary.
Report a problem on a road or footway in Cambridgeshire including potholes, grass, hedges, weeds, overgrown verges, trees and public rights of way, and damaged road signs
Use this link for general CCC enquiries that do not fall into any of the other categories
Use this link for general ECDC enquiries that do not fall into any of the other categories
Please use this contact form if your enquiry cannot be dealt with by any of the above links.